New Contributor
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1 Message
Ads in Webmail
Am I the only person who's disgruntled by the addition of advertising between messages on webmail? It is MOST aggravating and I can't seem to find anyone to whom I can express this. Cox has also begun adding ads at the top of the webmail inbox; fine, they're not intrusive so I don't care. The ads between reading emails is MOST intrusive and annoying. So much so that I don't bother to look at the ads (which conceivably defeats the purpose.) Very annoying.
Bruce
Honored Contributor III
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5.7K Messages
3 years ago
More disgruntled on this post about a week ago.
forums.cox.com/.../email-website-ads
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dunnm
New Contributor III
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12 Messages
3 years ago
Sort of like when cable TV was first rolled out and being promoted. No commercials, because you are paying a monthly fee! How did that work out?
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Ann_Mont
New Contributor
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1 Message
3 years ago
Me too!!!!!! SOOOOOOOOOOOOOOOO ANNOYING. I wouldn't wear their shirts if they gave them to me for free!!!!!
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Bruce
Honored Contributor III
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5.7K Messages
3 years ago
As I mentioned in another same-topic post, Adblock defeats ads on my browser. However, I am curious as to what's on the white banner proceeding to obscure the content of your inbox after sending an email? Has anyone noticed this? You have to "X" out of it. Is it another ad?
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JS3
New Contributor
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6 Messages
3 years ago
I totally agree this is a real nuisance. We are paying very high rates for this email service and should NOT ads. I would expect this fo Yahoo, but not cox. This is ruining what had been a pretty good service. Letter so I should not have to clear and ad to see my emails. We are paying more and getting less service. Poor business.
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Ticked_off_user
New Contributor
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1 Message
3 years ago
You absolutely are not. I have ads from probably the same shirt company as everyone else--a site I have NEVER visited. Cox suggested I go to Google and block the ad; unfortunately, blocking ads and popups in Cox ALSO causes me not to be able to read email attachments!! So there's that. I was on the phone with Cox for at least 45 minutes last week asking about this, and Cox support is absolutely NO HELP!! They don't say that they don't know how to fix it, just for me to go block the site and that I might have been "infected with adware or malware." Ran a scan on my computer--nothing. If "infection" is so, why doesn't it happen on anything else? Makes NO SENSE!!!
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reyerbrandt
New Contributor II
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8 Messages
3 years ago
I totally agree, which is why I'm here. "Who the hell wants to see annoying advertisements when checking their email." What's even worse is the overwhelming amount of spam received each & every day.
I (& I'm sure many of you here) have complained about this issue, & the only solution Cox offers is telling us to "mark the messages as spam." But we all know, & they too, that marking a message as spam does absolutely nothing, & the problem only repeats itself over & over again.
There are plenty of internet providers, & Cox isn't cheap. Like me, I'm sure every one of you pay a premium price as a subscriber, & as such, shouldn't we at least receive premium service in return - rather than being taken advantage of & neglected - even after voicing our valuable opinions.
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Bruce
Honored Contributor III
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5.7K Messages
3 years ago
What'd you expect from flimflam company? Cox has contaminated all their wares with ads. My Account page (subscription) has ads, the "reminders" on my Account page are ads, their Help & Support articles has ads for Complete Care, the Contour screensaver has ads and their phone-y reps are instructed to read sales pitches.
Cox hasn't contaminated my landline yet but I suspect robo-messages will be coming soon to Voice Mail as well as before hearing a dial tone. Always be selling.
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Darkatt
Honored Contributor
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1.9K Messages
3 years ago
Ads are annoying, but they help keep the costs that we are paying for Internet/TV/Telephone down. The more they make in ad revenue, the less they need to charge us to maintain the same level of profitability. BTW, using a mail client means no webmail ads.
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reyerbrandt
New Contributor II
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8 Messages
3 years ago
I totally agree, which is why I'm here. "Who the hell wants to see annoying advertisements when checking their email." What's even worse is the overwhelming amount of spam received each & every day. I (& I'm sure many of you) have complained about this for years, & the only solution Cox offers is by telling us to "mark the messages as spam." But we all know, & they know too, that marking a message as spam does absolutely nothing, & the problem only repeats itself over & over again. There are plenty of internet providers, & Cox isn't cheap. Like me, I'm sure every one of us pays a premium price as subscribers, & as such, shouldn't we receive premium service in return - rather than being taken advantage of & neglected after voicing our opinions.
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CurtB
Honored Contributor
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2K Messages
3 years ago
Ads in Webmail
Ads in Webmail are controlled by Cox and their vendor. Your options are limited. You can use an email client or block ads with your browser. Site permissions can be set by clicking the small lock icon to the left of the address bar. Select site permissions and verify that "Ads" is not set to "Allow". Microsoft Edge is "Block (default)". I've never allowed Ads with Microsoft Edge and I've never seen any ads in Webmail when using that browser.
For testing, I changed Google Chrome site permission to "Allow" ads. Ads were then displayed in Webmail as expected. I don't recall for certain that ads were blocked before the change, but I think they were. However, ads remained after changing the permission setting back to "Block".
Spam
Blocking spam in Webmail can be accomplished by selecting "No Spam filtering" in settings
...and writing Filter Rules to discard unwanted email. These posts explain how to block spam.
Filter rules vs blocked senders
Filter email using displayed name
Turn off email Forum notifications
Note: the default is "Apply rule if all conditions are met"
But, you may select multiple values for the same conditiion. The rule will run if the condition meets any one of the rule values for that condition.
The following rule will discard email received from either Person1@somedomain.com or from Person2@someotherdomain.com
From: Contains Person1@somedomain.com
Contains: Person2@someotherdomain.com
Action: Discard
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