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New Contributor
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2nd router address on single SSID?
I am having a problem where a few of my devices do not have web connectivity over Wi-Fi when most of the rest do. I notice all the devices that have a connectivity issue show a router address of 192.168.48.1 and the device have an IP address of 192.168.48.xxx. However, the working devices are point to 192.168.0.1, which is the correct address I see when I log into the gateway. It seems like the Cox equipment has a second router that does not fully connect to the web.
I also see that sometimes my iPhone starts with a correct IP address and then it changes in an hour or two to a bad address.
One final complexity is my phone still connects to Apple Music and is able to stream music with the 'bad' IP address, but most other apps have not connectivity.
I can manually enter a correct IP address but would like to understand what's going on. I've done all the possible resets and unplugging multiple times and even gotten a new gateway from Cox. The issue persists. Any help is appreciated.
kd9chk
New Contributor
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Most likely you have a router set up as a wifi extender. This router should be set to access point mode rather than router mode. You also need to make sure that the second router is connected to your network. If it is not, you will find that you have no access to the Internet.
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Bruce
+4 more
Honored Contributor III
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Do you have the Panoramic router? If so, I'm curious if its Hot Spot feature would have a separate domain. I'll assume it would because it'd broadcast on a different 2.4 GHz frequency than your personal network: 2.4xx vs. 2.4xx.
You can follow widermouthopen's instruction to disable Hot Spot: https://forums.cox.com/forum_home/internet_forum/f/internet-forum/25168/why-is-my-panoramic-technicolor-cgm4141-in-bridge-mode-broadcasting-hidden-ssids-still/98042#98042
I've also read the 5 and 2.4 GHz frequencies of your Panoramic should have the same SSID. https://www.cox.com/residential/support/view-and-change-the-wireless-ssid-and-password.html
If none of these is the culprit, perhaps the 192.168.48.1 is a neighbor's router with a stronger broadcast. You'd have to configure your devices to only connect to your SSID.
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