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New Contributor
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Windows Live Mail client all of sudden not working
I have used the Windows Live Mail client for a long time. It worked fine on July 23, 2014 and the next day - nothing. I get a pop up window to log on using the pop.west.cox.net (POP3) and the username / password that hasn't changed. I can log in just fine on webmail but not using my client. What happened on or about July 23 / 24 that caused this and how can I fix it?
EdwardH
Valued Contributor
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PhxDad
New Contributor
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It is showing the full e-mail address. I tried to change my default to be just the pop.cox.net but same result. I can log into web mail just fine but using the same information for my mail client ends up in a no connect.
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StephanieA
Former Moderator
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PhxDad
New Contributor
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Stephanie, there was no difference. Same result and same message.
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Health_Edge
+5 more
Valued Contributor III
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Someone else was reporting a simular issue. IMAP working but POP not. Can you try switching to IMAP?
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smtips
New Contributor II
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If you're still having issues with it, I see a lot of problems with Microsoft email clients solved by removing and re-adding the account in Live Mail. Make sure you do a pst backup of your mail and contacts before you do it just in case the data file gets hosed when you remove and re-add it. Instructions to do that are on MS's site, can find it easily enough with a search.
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ChrisL
Former Moderator
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