Why is my Data Usage Meter not updating?

I'm a little curious as to why is there no updates to my graph or my meter for over a week now. I've asked for help about this before but the higher ups said it's fine. Yeah, I don't think it is fine. Not sure they know what my problem is exactly so I have to ask here now.

Below is my meter:

What I am talking about is from October 11 to the time of this post, the usage meter has not moved/updated nor has the blue bars on the usage graph (from October 11 an counting). Since October 11 I've been using the internet very carefully and I've waited and waited for it to update every day since. Nothing has happened yet. I do not want to do heavy usage and find out I went into overage when it does update correctly.

I am hoping somebody can help me with this issue. Thank you.