Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Why is Cox opting me into purchases?
I just received an email about my Gigablast install, and it included the following line items:
Professional Install Scheduled For:
|
September 21, 2016 08:00AM - 12:00PM |
|
|
|
|
• |
Gigablast Internet Service |
|
• |
WiFi USB Adaptor Purchase |
Why is Cox auto-opting me in to a purchase of a WiFi USB Adapter? All my devices are WiFi enabled. If you want to sell me hardware I feel your agent should at least tell me about this rather than just throwing it on and hoping I don't notice.
M85260
New Contributor
•
I was able to get support to remove this item, but it seems unscrupulous to me. In the interest of transparency Cox should reconsider this policy.
0
0
Allan
Moderator
•
Hello,
I am glad to hear that everything has been resolved. We also appreciate the feedback.
Allan - Cos Support Forums Moderator.
0
0