What's with the disconnects? Please take a look at my modem info.

My internet has been cutting out since April. I live in a duplex and when a new neighbor moved in and had his internet connected, mine stopped working. A tech came out. They tried to say it must be my modem but then did something outside that fixed it. Since then it cuts out often, but it is usually only down for 15-30 minutes. When I woke up this morning it was down. That was 10 hours ago. Cox troubleshooting didn't work. I'm ready to cancel my service. Prices keep going up and the service keeps getting worse. Here's what the info from my modem (Motorola SB5101) said:

Frequency 675000000 Hz

Signal To Noise Ratio 38.7 dB

Power Level 0.6 dBmV

Channel ID 0

Frequency 0 Hz

Power 55.0 dBmV

Log: (clearly the date is wrong)