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Watch ESPN User Not Authorized Error

When I attempt to pull up a basketball game on ESPN U, a user not authorized error pops up. I have a Cox TV package, and get the ESPN U channel on my TV. In fact, my family is watching the same game on the TV while I am away, but I cannot pull up the ESPN U channel on WatchESPN. I do not understand the User Not Authorized error, as I am an authorized user.

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Probably too late not, but could you link to the game you were trying to watch? ESPN U should be part of the WatchEPSN network, which should be part of your package.

Maybe Cox requires the use of the admin or master account to gain access? I can't find documentation stating the requirement, but try and see if it works? This would be the first email account listed when viewing Cox.net > Internet Tools > Manage Email addresses.