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va804

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Very slow internet speeds. Pay for 50 and get less than 1

Have had technicians out several times.They are all here less than 10 minutes and check nothing put the signal at the house. I drop signal all the time and down loads time out a lot. Last tech was here and never put his meter on just said the tap was too far. This is the report from this morning

Downstream Bonding Channel Value
Channel ID 55 53 54 56 57 58 59 60
Frequency 849000000 Hz 837000000 Hz 843000000 Hz 855000000 Hz 861000000 Hz 867000000 Hz 873000000 Hz 879000000 Hz
Signal to Noise Ratio 36 dB 36 dB 36 dB 37 dB 37 dB 37 dB 37 dB 36 dB
Downstream Modulation QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
2 dBmV 1 dBmV 2 dBmV 2 dBmV 1 dBmV 2 dBmV 2 dBmV 2 dBmV
Upstream Bonding Channel Value
Channel ID 4 1 2 3
Frequency 35102000 Hz 20202000 Hz 23402000 Hz 28202000 Hz
Ranging Service ID 6413 6413 6413 6413
Symbol Rate 5.120 Msym/sec 2.560 Msym/sec 2.560 Msym/sec 5.120 Msym/sec
Power Level 46 dBmV 45 dBmV 45 dBmV 45 dBmV
Upstream Modulation [3] 16QAM
[3] 64QAM		 [3] QPSK
[2] 16QAM
[3] 64QAM		 [3] QPSK
[2] 16QAM
[3] 64QAM		 [3] 16QAM
[3] 64QAM
Ranging Status Success Success Success Success
Signal Stats (Codewords)Bonding Channel Value
Channel ID 55 53 54 56 57 58 59 60
Total Unerrored Codewords 10400504036 6115525358 6113525684 6092601257 6082967782 10369522754 10347179696 10337254724
Total Correctable Codewords 34414736 24434686 26417546 47332854 56958075 65373000 87717328 97640484
Total Uncorrectable Codewords 694 563 620 590 758 839 1401 2716

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