dude my modem was without power all day yesterday and all night between 17 - 18 November because we want to avoid too pay extra money by going over the 1024 GB and even we don't use internet at all according to the usage data we have consumed 49GB 17 November and now today 18 November 31GB when the modem was not even connected to the power line this is a fraud
dude my modem was without power all day yesterday and all night between 17 - 18 November because we want to avoid too pay extra money by going over the 1024 GB and even we don't use internet at all according to the usage data we have consumed 49GB 17 November and now today 18 November 31GB when the modem was not even connected to the power line this is a fraud
I'm sure "tech support" telescammers will confirm that this is because your computer is sending out viruses. Yeah, that must be it.
well finally I persuaded my wife to cancel cox internet service and we already have a new ISP who doesn't have a usage data cap 2015 we cancel cox TV Cable service 2017 we cancel cox internet service because cox **...!!!!!!!!
only cox can manage to accredited to their costumers usage data even when their costumers have no electricity connected to their modem well in our case all this ** is going to end 24 November 2017
Sorry to hear that we may not be able to maintain our relationship due to these cap concerns. We still wanted to take a second and apologize for the chain of events that led up to you making that decision. It will be our hopes that one day you will reconsider and allow us another opportunity to provide you services.
there a typical example of cox employee troll who have zero respect for the cox's customers I do feel sorry for you I really do because for me the best satisfaction is when my customers are happy obviously you don't care to have that kind of relationship with the customers of the company you're working for and is understandable since you're just a little insignificant employee so wait for your paycheck and shut *** up
dude my modem was without power all day yesterday and all night between 17 - 18 November because we want to avoid too pay extra money by going over the 1024 GB and even we don't use internet at all according to the usage data we have consumed 49GB 17 November and now today 18 November 31GB when the modem was not even connected to the power line this is a fraud
DannyS said:
Sorry to hear that we may not be able to maintain our relationship due to these cap concerns. We still wanted to take a second and apologize for the chain of events that led up to you making that decision. It will be our hopes that one day you will reconsider and allow us another opportunity to provide you services.
"Cap concerns"???
This seems pretty cut and dried to me and the fact that you glossed over the core issue using such an insulting euphemism is pretty significant. This is like referring to having your gasoline siphoned as fuel mileage concerns.
Are you not the least bit concerned that your esteemed usage meter is presumably measuring data usage for a modem that is for all intents and purposes, unplugged? The fact that Cox is utilizing something that seems so demonstrably faulty to determine up charges based on data supposedly used certainly meets a higher standard than mere "cap concerns"... and should be noted by every paying Cox customer.
I'm a high usage cox customer and in the past I would get an email from time to time about exceeding the limits prior to caps being put in place. I would monitor the usage and throttle my firewall to keep usage down over the last 3 years I had not exceeded the cap. First month with the new caps in place I get an email yesterday saying I exceeded and they are charging me. I'm configuring my firewall to actually account how much data in and out we will see if it matches what they are saying I'm using but agree there is something funny going on here because I haven't exceeded in 3 years 1TB.
well since cox is play this kind of game I just get installed a third party internet bandwidth meter and Cox better be very accurate on my next bill or we're going to have some serious problem like legal problem you know , lawyer, lawsuit that kind of problem
Lol... You guys are scamming people. The tech told me my node is broken (whatever that means). Point is, your system is unreliable or your turning the screws to cheat your customers
Shariel
+1 more
Moderator
•
Between what times did you you disconnect your modem?
0
0
Conrad
New Contributor II
•
dude my modem was without power all day yesterday and all night between 17 - 18 November
because we want to avoid too pay extra money by going over the 1024 GB
and even we don't use internet at all according to the usage data we have consumed 49GB 17 November
and now today 18 November 31GB when the modem was not even connected to the power line this is a fraud
0
0
stinkfoot63
+4 more
Contributor II
•
I'm sure "tech support" telescammers will confirm that this is because your computer is sending out viruses. Yeah, that must be it.
0
0
Conrad
New Contributor II
•
well finally I persuaded my wife to cancel cox internet service
and we already have a new ISP who doesn't have a usage data cap
2015 we cancel cox TV Cable service
2017 we cancel cox internet service
because cox **...!!!!!!!!
0
0
Conrad
New Contributor II
•
only cox can manage to accredited to their costumers
usage data even when their costumers have no electricity connected to their modem
well in our case all this ** is going to end 24 November 2017
0
0
DannyS
Moderator
•
Sorry to hear that we may not be able to maintain our relationship due to these cap concerns. We still wanted to take a second and apologize for the chain of events that led up to you making that decision. It will be our hopes that one day you will reconsider and allow us another opportunity to provide you services.
0
0
Conrad
New Contributor II
•
there a typical example of cox employee troll who have zero respect for the cox's customers
I do feel sorry for you I really do
because for me the best satisfaction is when my customers are happy
obviously you don't care to have that kind of relationship with the customers of the company you're working for
and is understandable since you're just a little insignificant employee
so wait for your paycheck and shut *** up
0
0
stinkfoot63
+4 more
Contributor II
•
"Cap concerns"???
This seems pretty cut and dried to me and the fact that you glossed over the core issue using such an insulting euphemism is pretty significant. This is like referring to having your gasoline siphoned as fuel mileage concerns.
Are you not the least bit concerned that your esteemed usage meter is presumably measuring data usage for a modem that is for all intents and purposes, unplugged? The fact that Cox is utilizing something that seems so demonstrably faulty to determine up charges based on data supposedly used certainly meets a higher standard than mere "cap concerns"... and should be noted by every paying Cox customer.
0
0
kell490
New Contributor
•
I'm a high usage cox customer and in the past I would get an email from time to time about exceeding the limits prior to caps being put in place. I would monitor the usage and throttle my firewall to keep usage down over the last 3 years I had not exceeded the cap. First month with the new caps in place I get an email yesterday saying I exceeded and they are charging me. I'm configuring my firewall to actually account how much data in and out we will see if it matches what they are saying I'm using but agree there is something funny going on here because I haven't exceeded in 3 years 1TB.
0
0
Conrad
New Contributor II
•
well since cox is play this kind of game
I just get installed a third party internet bandwidth meter
and Cox better be very accurate on my next bill or we're going to have some serious problem
like legal problem
you know , lawyer, lawsuit that kind of problem
0
0
ConradAz
New Contributor II
•
well overall is not even worth the time to call a lawyer for cox
but when is enough is enough
cox just lost another customer !!!!!!
0
0
den702
New Contributor
•
My service was out all yesterday but yet they clocked me in at 56gb of usage...
0
0
JonathanJ
Former Moderator
•
Actual usage shown is not real-time and could be delayed up -to 24 hours.
0
0
den702
New Contributor
•
Lol... You guys are scamming people. The tech told me my node is broken (whatever that means). Point is, your system is unreliable or your turning the screws to cheat your customers
0
0