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2 Messages
Upload Speed
Ever since the internet speed doubled I been having trouble with my upload speed. Before i was getting 20+ but now I am lucky to hit 5mbps. My download load speed averages to about 120mbps. Anyone know why this is happening? I have a Motorola SurfBoard SB6141 DOCSIS 3.0 modem so I know my modem can handle it. Help Please!
Allan
Moderator
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2.3K Messages
11 years ago
Hello Chriskrross,
This sounds like a possible signal issue. Are you using any splitters on the cable line going to the modem? Can you duplicate this issue with a different device in the home?
Thanks,
Allan - Cox Support Forums Moderator
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