Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
11 Messages
Closed
I have multiple e-mail accounts with Cox Communications. On one of the accounts today in Thunderbird I suddenly have unwanted 'Sent Mail' and 'Spam' in addition to the existing 'Sent' and 'Junk' folders. Any idea what would cause this? How can I delete the unwanted folders?
The 'Sent Mail' folder has no option to delete it in right click context menu, the 'Spam' one does but it returns next time Thunderbird is opened.
Also it is concerning that this has happened to one account out of 4 with same ISP. The fact that they are involving sent and spam makes me wonder if a corrupt e-mail has done something malicious.
Discussions
•
Updated
1.2K
2
0
0
I have no service
Discussions
1
0
Track phones
Discussions
1
0
Equipment
Discussions
1
0
Login Issue - Forcing to change user ID
Discussions
3
Equipment
Discussions
1
0
Internet outage 24 hrs
Discussions
1
0
Wifi 7
Discussions
1
0
Frequent Outages
Discussions
2
Outages
Discussions
2
MR_Off
New Contributor
•
Oh, I forgot, yes these are IMAP accounts. Or at least that's how I set them up in Thunderbird.
0
0
EdwardH
Valued Contributor
•
---
0
0