navman28's profile

New Contributor

 • 

1 Message

Closed

Unable to sign into cox account

The login appears and I enter in my information, but when enter selected, it just refreshes to the login screen.  Have reset my IE settings and still nothing.  IE version 10. 

Valued Contributor II

 • 

2.8K Messages

What login screen is it exactly? What is the link? 

I tried with MSIE 11 and had no problems signing into http://myconnection.cox.com/

If you use the wrong username or password, does it give you a error?

Moderator

 • 

1.1K Messages

Hi navman28,

If this is the cox website, https://www.cox.com/residential/home.html is it the first time you've attempted to sign in with your Cox Credentials?