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Unable to access USA or AMC?
Hi!
Tried watching AMC on Sunday, received the message "To Subscribe, Please Call …" BUT, this channel IS part of my package. Verified with several different Cox Reps. Realized that my guide lists channel 80 & 93 as USAHD and AMCHD. (These are NOT the HD channels, they are 1080 & 1093, and no I can't access them either.) Several reboots of the box … nothing! Was told to "wait to see if the engineers fix it" … has anyone else experienced a similar problem? If so, how did you fix it? Thx!
DustinP
Moderator
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How long has this been happening? What Model Receiver do you have at home? If there are multiple receivers in the home, I assume this is happening on all receivers? We may want to take a follow-up look at the back end of the equipment for you. Please email us back at Cox.Help@cox.com with the address and name on the account. Please include a link to this forums page to reference the concern.
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