RansZ28's profile

New Contributor III

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33 Messages

Wednesday, January 28th, 2015 10:02 PM

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Ultimate Internet - Cloud Storage only showing 50GB, not 150GB - Assistance requested please

I chatted with Tech Support who was unable to resolve.  Can a Cox moderator assist me to correct Cloud storage to 150GB?

New Contributor III

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33 Messages

11 years ago

Would any Cox representative please acknowledge my post? If your unable to assist, please provide me with direction to resolve this.

Valued Contributor III

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4.2K Messages

11 years ago

+1 for a moderator to take a look. Sounds like a provisioning issue. If you don't hear from them soon here, might want to try emailing cox.help@cox.com with reference to this thread. I think they may be busy taking calls from the big storm.

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