New Contributor
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1 Message
Turning off closed captioning
I somehow turned on CC for my Samsung new TV and the menu commands on the TV remote will NOT turn it off. Someone said Cox needs to do it.
any thoughts?
New Contributor
•
1 Message
I somehow turned on CC for my Samsung new TV and the menu commands on the TV remote will NOT turn it off. Someone said Cox needs to do it.
any thoughts?
Bruce
Honored Contributor III
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5.7K Messages
8 years ago
On some Cox cable boxes, the CC button on the remote has never worked, such as mine: Rovi on the Cisco Explorer 4642HDC. Cox promised to fix but it was just a promise.
You can enable or disable Closed Captioning via the Settings button on the Cox remote. Just scroll through the list of options.
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Becky
Moderator
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4.3K Messages
8 years ago
Hi Rixtoy,
Did Bruce's suggestions help? Learn how to turn off Closed Captions and how to adjust Closed Caption settings on our Support pages.
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