internetnoob's profile

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Trio Tablets in the house don't connect to the internet no more

thou they are connected to the wifi. please help.

thank you in advance, regardless of the outcome!

<3

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1.7K Messages

First I would unplug your gateway or router/modem for 30 sec or more.  Also, power down your tablets.  Restart the gateway, if you have separate modem and router, restart the modem, wait for all lights to be normal then restart your router.  Now, restart your tablet.  Please post if this helps.

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If they are staying connected to the wifi the wireless is working but the router may not be holding a connection to the modem. Are there any wired devices using the connection as well or is it just those wireless devices?

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