Don_G's profile

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TiVo & Cox OnDemand in Phoenix

I am going through what others are; is On Demand w/Tivo available in 85308 Glendale AZ or not.  I have had techs out three times.  Cox says it is available and Tivo says it is not.  Why so hard to get an answer???  On Demand app shows in menu but always 705 code.  Cox called me to say it should be there , sends a good tech and still no dice.  HELP!!!!!

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Don G, 

I was able to locate your account and everything is set up for On Demand to work. I'm not sure why TiVo is saying it's not available. Which TiVo are you using? On Demand is compatible with the TiVo BOLT, TiVo Premier, TiVo Roamio, or TiVo mini IP.  Have you tried uninstalling and reinstalling the app? Please also supply the complete error message you see when trying to access On Demand. 

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