Tecknowhelp's profile

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Thank you Mark B

Just wanted to say thanks to Mark B who works in Atlanta. Between the FCC issues and prices increase and a camp ending, I has a appointment to install FIOS.  But Mark saved me as a customer, so THANK YOU. Switching to FIOS with a family of technically incompetents would have been a nightmare. 

Accepted Solution

Valued Contributor

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To pass along the word we can handle those requests without a problem through cox.help@cox.com the others would deal more with specific issues rather then general statements along those lines though you would still get a response from both for it.

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Former Moderator

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7.1K Messages

@Tecknowhelp

I'm happy to hear everything worked out in your favor.  Let us know if we can help with anything else.

Valued Contributor II

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2.8K Messages

Get DOCSIS 3.1 and IPv6 to RI?  We used to be the Data COE but now West Coast gets everything first.  I know there is nothing you can do about it, so I was just teasing. Atleast I didn't ask for the lottery ticket number...that joke is old! 

On a more serious point, who can/should I contact to thank everyone involved for their help? When something breaks I am very loud, so when something is fixed and I am happy, I like to be equally loud in thanking people. Thoughts?  cox.help@cox.com ? CoxHSI.Services@cox.com ?  coxcorp.customerrelations@cox.com ?

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