00Spitfire's profile

New Contributor

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1 Message

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Streaming Video

I noticed that the moderators always respond to the questions about Cox cable not being listed as a cable provider for streaming apps such as lifetime, history, A&E and Time Warner  with the answer that they will pass this information onto the programers.  Many people have requested this service for their Apple TV's, ROKU's and iPads.  I own and use all three.  Nothing has changed for months.  The list of cable providers for these apps is extensive yet Cox remains of the list still.  This is frustrating as we all know the expense we pay for all these cable channels.  We have all requested Cox be added over and over and we get the same canned answer!  This answer is no longer satisfactory.  Just fix this already!  Please! Thumbs up if you agree please.  Oh and by the way, the History channel used to be listed, yet one moderator denies this and provides a link.  This is untrue.  I'm not the only one who has mentioned that it was listed in the  past.

Former Moderator

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7.1K Messages

These types of services can be much more complicated than it seems to offer to our customers.  Most networks now require us to enter into retransmission consent agreements to offer these services.  Normally this requires that we pay added costs to said network.  In many cases these added costs must be paid per platform such as charging separately per Apple TV, iPad, and Roku for example.  Naturally we have a responsibility to our customers to evaluate all the costs of adding new services as how added costs ultimately end up being passed to the consumer in some form or another so as to ensure that the added services will increase the overall value of our offering.  I'll make sure your programming request gets submitted.

Valued Contributor III

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4.2K Messages

How about some kind of public voting system? It doesn't seem efficient to judge the interest of customers by their ability and time to call and get a content request form filled in. Why not be proactive? I created a Easypoll on the subject just as an example.