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New Contributor
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Starz hd on demand
Starz hd on demand movies hasn't updated in well over a month. Movies keep dropping off but none are being added down to 3 movies.
Any suggestions on fixing the issue?
Dee
Shariel
+1 more
Moderator
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Hey Deem4l,
What 3 movies are showing? Which cable box do you have in the home? Have you tried power cycling the box to see if this helps? If you have more than 1 box, is this happening on all boxes?
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Deem4l
New Contributor
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It's happening on all 3 boxes. Box I use is a Explorer 8300 hd. I've tried power cycling with no success.
The 3 movies that show up are army of darkness, Paul blart: mall cop 2 and strange magic.
Thanks
Dee
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ColleenD
+2 more
Moderator
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Which folders under the Starz heading have you checked? I noticed when I checked All Movies HD only the 3 titles you mentioned are listed so I've reported it, but it looks like both Starz Movies and Starz Series and the other folders are up to date.
I'll let you know when I have more info on the On Demand folder for Starz/ All Movies HD.
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DustinP
Moderator
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Hi Deem4l,
All HD content with the exception of these 3 titles will be side by side with the SD assets. The 3 HD movies that are in the HD Movies folder will be removed and added to the other folders.
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Deem4l
New Contributor
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When will this take effect? All the movies currently in the SD folder play in SD.
Dee
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ColleenD
+2 more
Moderator
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All folders will update as new content is provided by Starz according to their schedule. I am unable to provide exact dates.
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