New Contributor
•
1 Message
Started Unicast Maintenance Ranging - No Response received -
I've had internet issues for the past 3 months. I'm getting random disconnects. I've had 3 techs out and they all say there is no issues. The last tech called for a sweep because he thought he saw some noise and I got a note on the door saying levels were adjusted out side.
I am currently using a Cox gateway and I noticed the error I showing on the router event log.
My internet disconnects every 15-30 min from 5 secs to 2 min. Some days its fine and other days its horrible. Seems to get worse at night and my cable channels tend to pixel-ate pretty badly at night as well.
What should I do next?
Related Content
Closed
1
0
Closed
1
0
Closed
2
0
Closed
3
0
Closed
8
0
jaceyj
New Contributor
•
8 Messages
I'm getting the same thing.. I'm wondering if netgear cg3000d is defective.
0
0
ChrisL
Former Moderator
•
7.1K Messages
In your situation I do see the modem logs showing a lot of lost sync events suggesting there is a signal or equipment problem. Scheduling a technician to come out and troubleshoot further should be able to address both of those.
0
0