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New Contributor
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spam
All of a sudden within the last two weeks Ive had an extremely large amount of spam emails. I thought cox had a good filtering and protection system, as why I pay the big bucks right ;) I was hoping my email wasn't hacked. Is there something to do about this?
DerrickW
Valued Contributor
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Please be sure to report those messages as spam so they are added to our filter. If you are using Webmail, simply check the box in front of each message and then click the "Spam" button. That will report the messages as spam and remove them from your mailbox as well. Another option would be to change the Spam Filter settings to have those messages delivered to a "Spam" folder and you would be able to review the messages there. I hope this information helps, let us know if we can assist you any further.
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Tecknowhelp
Valued Contributor II
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Isn't the spam filter run on the same 3rd party AOL uses? Doesn't that company get money from spam sources to allow spam through? Cox's filters are technically inferior IMO. I have found the best way to handle it is not to use Cox email. Gmail is far superior. I get maybe 1 spam message a year on my Gmail accounts. Mean while, I get hundreds on my Cox accounts that I have never used.
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