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Slow Connection

I have been experiencing a slow connection to the internet.  Has anyone experienced this?

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Hmm. A lot of things can cause a slow connection. At a glance, I'm not seeing any packet loss or ping delay when pinging the modem, and signal levels look fine, so the first thing we want to do is get a basic speed reading by following the steps at http://bit.ly/CoxInternetSpeedTest

Then the first troubleshooting step to try is rebooting the modem and router - fix #3 here - and see if that brings things back up to speed.

If that doesn't do it, the next step is to bypass the router. Connect an ethernet cable from the cable modem directly to one computer, restart the modem again, and see how that goes.