Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Should my downstream power levels be so high using CM600 modem. In California
Why is the last 4 channels on upstream not locked. And I notice the power levels on the downstream seem high. Can this be verified if it's a problem that needs attention. Thank you
cpljp
Contributor
•
Downstream isn't high at all. In fact your levels are great. And no company has more than 4 upstream channels anywhere at the moment.
0
0
DannyS
Moderator
•
Hello,
That was a correct statement. We are currently are providing 4 upstream carriers. Once the network expands your equipment will identify the new channels and will become visible in your stats. If you ever feel you are having a service related issue please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com.
0
0