Dohertyhvac's profile

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Friday, October 2nd, 2015 3:31 PM

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Scheduled call forwarding

Can I schedule the number to which calls will be forwarded? For example 321-456-7890 between 8 am-8 pm and 321-098-7654 from 8:01 pm- 7:59 am.

Moderator

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742 Messages

10 years ago

Hi Dohertyhvac,

The forwarding time frame to auto change is not a current option. We are not able to change forwarding number for a specific time. 

Valued Contributor III

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4.2K Messages

10 years ago

This sounds like it might be for business purposes. Have you considered Cox Business Phone? They have Voicemanager where you can create different schedules then assign those schedules to different features. Create one schedule that includes your open hours, then one for your closed hours, and create two forwarding rules and assign the different schedules to each. See page 78 of this manual for more info. This isn't a sales pitch or anything, just wanted to offer the option in case representives in Residential didn't know.

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