Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
2 Messages
Closed
I've run into several (many) situations in Downtown San Diego (usually around Gaslamp) where the Cox WiFi hotspot connects but seems to have no internet connectivity (even after authentication) or is so slow/congested as to be useless. What's the best way to report locations like this?
Discussions
•
Updated
3K
1
0
0
Pro Connect Charges
Discussions
1
0
Wifi 7
Discussions
2
0
They don’t care
Discussions
1
0
SSID & Password
Discussions
1
0
Pro Connect Charges
Discussions
1
0
Billing cycle
Discussions
1
0
Package site
Discussions
1
0
Bills
Discussions
1
0
Internet outage 24 hrs
Discussions
4
0
LatitiaS
+2 more
Moderator
•
Hi jccleaver,
Jccleaver there are a few things I would like for you to check on your device before we continue. Can you ensure that you are receiving a valid IP address, and make sure that your device is configured for DHCP. This information can be located by accessing your device settings, then selecting the network.
0
0