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remote issue with new digital box

Hi, I received a free digital convertor box (for one year) so that my non dvr tv can receive signals. I was able to program the remote where it will turn the tv off and on and also change the digital box channels. My problem is mute and volume increase/decrease does not work. It did at one point but now it doesn't. I tried recalibrating the remote by putting in a new code. No luck. The tv is new from Christmas(LG LED 32"). Another problem that just started happening a few days ago is when I turn the TV on for the first time in the morning I get (no signal) on the Tv and then the cox box eventually reboots itself and the tv picture comes on. Thanks Pat Cyr South Windsor CT.

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Hi Soup, 

What is the model number of this Cox remote? You mentioned it worked for this LG TV before, is this the same remote as before or a new remote with the free digital receiver? Are you using a sound bar, or stereo system, or does the sound come from the LG TV? I assume your volume changes when using the LG TV remote or buttons on the TV? 

Depending on the model of the remote, there are certain steps to take to program the volume to the TV. 

Dustin P.

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