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Over the past week or so, we have discovered that our recorded TV shows on the DVR will freeze and in some cases have a distorted image with pixelation.
If we rewind, then the show will freeze at the same location.
I have rebooted the entire system and the same recording has the same problem at the same location.
Any suggestions.........
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Valued Contributor III
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Smart that you rewinded and noticed if the freeze are at the same place, thats just what I was going to ask. Good news is that probably means its not the DVR, but the signal going into the DVR. My guess its just the channel(s) are tiling and freezing when they are being recorded, so the end result freezes. If it was a problem with software or hard drive, the freezes would be somewhat random.
If you notice that shows that you watch don't tile EXCEPT when you record them, then my guess is the second tuner in the DVR is having problems with the certain channel frequency. One way to check is to press the "Swap" button next time your watching a show being recorded. That should swap which tuner is recording and see if you see the problem get worse/better.
Also, are there any splitters or amps or any kind of wiring you can check? Also, anything eventful happen last week when the problem started?
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