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New Contributor
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Realy slow internet this past week.
I have the premire package with 150 mp suposidly but all I get is 1 to 1. 4 download speed and 1 upload thats just bad for what I pay for the service. Have reset router and still get this slow. its very noticable in the games I play. I slow down then speed up then slow again. Not a happy camper
MichaelJ
Moderator
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joha
New Contributor
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wired and across all computers
tho on the others we figure more on being older machines but this one is a new build with good grapics and 8 g mem and a uptodate cpu thou running window 7 due to not having funds to buy win 10 yet.
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joha
New Contributor
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oh and I checked the speed on ;your site and on others.
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MichaelJ
Moderator
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joha
New Contributor
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no splitters the modem I think is 5 years old then we shoot to a router that is about that too modem is from cox router is a linken other than that I dont know where to find the info on them.
unplugged and re pluged turned off and turned on sent reset from your web page just a bit ago and did speed test after was getting less than 1 before reset now get 1.4. still to low for what we pay. .
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NicholeC
Moderator
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Are you able to please bypass the router and connect a computer directly to the modem for another speed test? Please let us know the upload, download, and latency.
Thank you,
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joha
New Contributor
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was unable to get the modem to connect my computer to internet. had to put router back in to answer you kept saying invalid ip
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NicholeC
Moderator
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Thanks!
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joha
New Contributor
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kansas city pin 45 a whopping 187 down and 10.7 up. Guesss means I need a new router. any recomendations for one? needs 3 pc and 2 wifi tv capabilitys.
kids the netflix generation.
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ChrisL
Former Moderator
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It does sound like it's working much better without the router. We're not allowed to recommend such equipment although other users here may have some useful suggestions.
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joha
New Contributor
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Sadly I would be strung up if I hogged the whole line. We will have to deal with slow till we can get a new router. \
Thank you for your time and help.
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