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Quizzer

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Program Guide

I subscribe to HD service. The blue button on my remote is called "guide". When my friends press that button, they get program schedules. When I press mine I get tv setup guide.  Is there something I am doing wrong?

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Domino

Valued Contributor III

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Yes.

First, Cox has no "HD service" that needs to be subscribed to. If you subscribe to the SD channel, the HD channel is included free.

Second, is the "CABLE" button light, or the "TV" button light illuminating when you press your "GUIDE" button? Try pressing your "CABLE" button first, then your "GUIDE" button.

Last, is your remote silver or black? What STB are you using?

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