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New Contributor
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Problems with Security Suite
I am attempting to download the free Security Suite that comes with my internet service. I keep getting the message that I must log out and log in with the main persons account and password ( this is me) i have been attempting to do this since last night. Please help me
Tecknowhelp
Valued Contributor II
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You are probably trying to sign in non primary username. The username your using may be the one you use for email, but if it's not the first one assigned to the account, it doesn't have admin access.
Try using the one you use to access your Cox bill. See here for more info on what I mean.
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