Roland's profile

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Problems getting to Enhanced Webmail

For the last few months, when I log into my webmail, it no longer automatically goes to Enhanced Webmail.  Most of the time, I am allowed to choose which one I want to use, but other times, I am automatically taken to the Classical Webmail screen.  Why does the system no longer remember my preferences?  I have not changed anything on my computer, so I am not sure where to start looking.

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This preference is not stored.  We've had a few customers report problems with not being prompted to choose however the system is setup to where if your account is eligible to access enhanced you'll be prompted each time.