Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor II
•
6 Messages
Closed
In another thread, it was suggested to start my own thread for very low transfer rates:
| Mon Dec 2 6:07 PM | Yes | 18 Mbps | 11 Mbps | 35 millisec | 98.165.109.252 |
Phoenix |
I have premier and this is my recent test above.
Discussions
•
Updated
3K
4
0
0
Bill increase
Discussions
2
0
Internet upgrade offer requires "Pro Connect" charge
Discussions
1
0
Price increase is unacceptable
Discussions
3
Variety pack
Discussions
1
0
They don’t care
Discussions
1
0
Worst Service Ever!
Discussions
1
0
SSID & Password
Discussions
1
0
Disney plus won’t play shows
Discussions
1
0
joel85249
New Contributor II
•
Whoa, when plugged directly into the modem, I get the following:
Net
Speed
Speed
Latency
Address
Cox Market
Phoenix
I have a Belkin Router that looks to be the bottleneck. :(
0
0
joel85249
New Contributor II
•
I thought the problem was the router so I bought a brand new Linksys AC1900 router and updated all the firmware for the new router.
I still only get barely 20 Mbps when I am 1' away from the router and modem with no devices connected except for 1 computer.
But when I plug into the modem, I get 50 Mbps. Is it typical to get a drop off of more than 30+ Mbps just because I am on WiFi? Could there be a problem with the modem connecting to the router? I bought a new data cable as well, so that should not be the problem.
0
0
Health_Edge
+5 more
Valued Contributor III
•
Sounds like some type of network issue. If you connect wired to router, is it faster? If so, then probably wireless congestion or some type of interference. If its still slow wired to router its probably some sort of configuration issue with the router.
0
0
Accepted Solution
joel85249
New Contributor II
•
I think I found the problem. The configuration that I had was from the service connection from my wall I had the modem, then the router. From the router, I ran a CAT5 to the whole house network. My tests were run with this configuration.
When I disconnected the CAT5 for the whole house LAN, I got speeds 30+ Mbps. I am going to get a switch and put it between the modem and router to see if this will take the burden off of the WiFi.
0
0