New Contributor
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2 Messages
preferred 100/10 speeds
I am paying for 100/10 preferred package yet am only receiving 22-26 MBps download speeds. I am connected through my cox rented Arris TG1682 panoramic wifi modem using a 12' cat 5e Ethernet cable. My original cox rented modem was not this slow.
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StephanieS
Moderator
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661 Messages
I'd like to take a look at the modem and see what's happening. Please send an email to: cox.help@cox.com and include your full address, city and state.
StephanieS
Cox Support Forums Moderator
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