I have worked with both T-Mobile and Cox to resolve this issue. Cox is extremely unresponsive. T-Mobile has re-broadcast the number and it still isn't fixed. Cox does nothing. From another post regarding basically the same problem you see there is a solution by Cox. I am running out of options and patience with Cox to resolve this issue. If it's not Cox and not T-Mobile it must me aliens from Mars I assume. No problem calling or receiving calls from other Cell phone uses or other landline users, just Cox local. Have missed some rather important Doctor calls because of this.
I ported to T-Moble .....
I recently had my Cox number ported over to CenturyLink. Now local Cox customers in Omaha can't call me, they get a busy signal. I can dial out fine, and others can call me, its only Cox lines that get the bust signal. I am told by several people this is most likely a Cox switching issue. I'm searching for the right Cox tech who can help me.
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Problem solved. I finally got a Cox service tech on my third call about this that was willing to really work on it. Ended up getting with the "people who can work on the switches" and sure enough they found an issue on a switch with my number. Fixed that up and voila! my phone works fine now.
Accepted Solution
StephanieA
Former Moderator
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I will need to pull the account to find a resolution. Please email me at cox.help@cox.com with the account details and a link to this thread.
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DLM
New Contributor
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Problem has been solved. Cox dug deep and found a switch not set correctly. Thanks to the engineers and management of Cox for being willing to spend the time fixing this problem.
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DLM
New Contributor
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Problem solved. Thanks to Cox engineers and management for digging deep and finding a switch not set correctly.
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No_More_Cable_B
New Contributor
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Watch anything in the world you want for free proven in the link below.
-No more cable bills-
[copy&paste the link to view the video overview]: https://www.youtube.com/watch?v=wROUdmO-uY8
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