Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Pixelation
What is the deal with pixelation and Cox? I scheduled a service call, and they limited the troubleshooting to the signal coming into the house. When I asked what they could do to eliminate their hardware (cable box, modem...), I was informed that is not what the service call was about. Huh?
DustinP
Moderator
•
Has a follow-up appointment been reserved since this appointment? It sounds like we haven't resolved the trouble. You may email Cox.Help@cox.com with your address and name, and a brief description of the channels affected, we would appreciate the opportunity to see where we are at to a fix!
0
0