Outage

Lots of unncorrectables on higher freqs and intermentent internet speeds. Also some pixelation on the higher tv channels. It may or may not be related to the 40 mph wind we had last night. Kenner LA.

Service interruption - We see there are others in your area reporting a network related issue. You may experience some intermittent network issues as our teams are currently working to identify and resolve the issue.

Estimated Time to Repair: 01/16/2022 02:39 PM

Procedure	Status	Comment
Acquire Downstream Channel	801000000 Hz	Locked
Connectivity State	OK	Operational
Boot State	OK	Operational
Configuration File	OK
Security	Enabled	BPI+
DOCSIS Network Access Enabled	Allowed

Downstream Bonded Channels
Channel ID	Lock Status	Modulation	Frequency	Power	SNR/MER	Corrected	Uncorrectables
21	Locked	QAM256	801000000 Hz	5.4 dBmV	41.0 dB	8831	9591
5	Locked	QAM256	705000000 Hz	4.6 dBmV	39.8 dB	3230	4301
13	Locked	QAM256	753000000 Hz	4.9 dBmV	38.6 dB	7486	8324
19	Locked	QAM256	789000000 Hz	6.1 dBmV	38.3 dB	17181	25021
20	Locked	QAM256	795000000 Hz	5.1 dBmV	40.5 dB	14752	19318
22	Locked	QAM256	807000000 Hz	6.6 dBmV	41.8 dB	5085	7036
23	Locked	QAM256	813000000 Hz	5.4 dBmV	41.4 dB	3985	6205
24	Locked	QAM256	819000000 Hz	4.4 dBmV	41.3 dB	5047	7349
25	Locked	QAM256	825000000 Hz	2.6 dBmV	39.4 dB	7692	11459
26	Locked	QAM256	831000000 Hz	2.2 dBmV	40.7 dB	266	420
27	Locked	QAM256	837000000 Hz	1.2 dBmV	38.4 dB	8095	16822
28	Locked	QAM256	843000000 Hz	0.4 dBmV	37.9 dB	8068	15586
29	Locked	QAM256	849000000 Hz	1.8 dBmV	40.4 dB	6849	13894
30	Locked	QAM256	855000000 Hz	0.2 dBmV	38.5 dB	5747	10323
31	Locked	QAM256	861000000 Hz	0.8 dBmV	39.9 dB	4409	5974
32	Locked	QAM256	867000000 Hz	2.4 dBmV	40.7 dB	2725	2566
33	Locked	QAM256	357000000 Hz	9.0 dBmV	41.3 dB	0	0
34	Locked	QAM256	363000000 Hz	8.6 dBmV	41.7 dB	0	0
35	Locked	QAM256	369000000 Hz	8.6 dBmV	41.7 dB	0	0
36	Locked	QAM256	375000000 Hz	8.4 dBmV	41.6 dB	0	0
37	Locked	QAM256	381000000 Hz	8.7 dBmV	41.7 dB	0	0
38	Locked	QAM256	387000000 Hz	8.3 dBmV	41.7 dB	0	0
39	Locked	QAM256	393000000 Hz	7.3 dBmV	41.5 dB	0	0
40	Locked	QAM256	399000000 Hz	6.8 dBmV	41.1 dB	0	0
41	Locked	QAM256	405000000 Hz	7.8 dBmV	41.5 dB	0	0
42	Locked	QAM256	411000000 Hz	8.1 dBmV	41.6 dB	0	0
43	Locked	QAM256	417000000 Hz	7.6 dBmV	41.5 dB	0	0
44	Locked	QAM256	423000000 Hz	8.3 dBmV	41.7 dB	0	0
45	Locked	QAM256	429000000 Hz	7.9 dBmV	41.5 dB	0	0
46	Locked	QAM256	435000000 Hz	8.0 dBmV	41.6 dB	0	0
47	Locked	QAM256	441000000 Hz	8.0 dBmV	41.3 dB	0	0
48	Locked	QAM256	447000000 Hz	7.8 dBmV	41.5 dB	0	0
159	Locked	Other	300000000 Hz	11.9 dBmV	41.0 dB	144800322	0

Upstream Bonded Channels
Channel	Channel ID	Lock Status	US Channel Type	Frequency	Width	Power
1	1	Locked	SC-QAM Upstream	36800000 Hz	6400000 Hz	41.0 dBmV
2	2	Locked	SC-QAM Upstream	30400000 Hz	6400000 Hz	42.0 dBmV
3	3	Locked	SC-QAM Upstream	24000000 Hz	6400000 Hz	41.0 dBmV
4	4	Locked	SC-QAM Upstream	17600000 Hz	6400000 Hz	40.0 dBmV

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