mfwebb's profile

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ping has increased lately in games

Hello,

i have 60 mbps internet plan and used to get around 80 ping on league of legends. I believe their servers are in WA or CA. Now I get inconsistent ping from 110-170, and sometime spiking to 500+ which is unplayable.  

Things I have tried:

Reset modem and router to factory defaults.

Unplug all cables for several minutes. 

Called Cox who repartitioned (I think is what they said) the modem.

Tried playing on another computer.

Tried playing on wifi instead of ethernet.

Using google DNS.

Forwarding all ports the game uses. 

Things I already know:

Ping doesn't always depend on ISP, and varies with the actual distance between myself and the server I am connecting to.

What ping is. What ping is not.

I play on a iMac, but also tried on windows PC. Does anyone have any suggestions on lowering ping, or why it would all of the sudden change when I have the same service?  I really need to fix this.

Thanks!

Valued Contributor

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1.2K Messages

Hi mfwebb,

I  see that you've been issues with the ping times.  Have you run any trace routes to the game server IP address?  The ethernet cable should actually be a faster connection than the wifi.  Can you run 3 trace routes to different sites and post the results?  You can also run 3 ping tests to see what the response times are.  

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Below are three traceroutes. Does this indicate anything?  Thanks for your help.

Michael

Traceroute has started…

traceroute to 216.52.241.254 (216.52.241.254), 64 hops max, 72 byte packets

 1  10.132.40.1 (10.132.40.1)  12.311 ms  18.446 ms  7.270 ms

 2  68.11.14.114 (68.11.14.114)  10.767 ms  10.890 ms  22.733 ms

 3  68.11.14.114 (68.11.14.114)  8.354 ms  9.275 ms  7.309 ms

 4  dalsbprj01-ae1.0.rd.dl.cox.net (68.1.2.109)  36.449 ms  31.046 ms  49.742 ms

 5  68.105.30.22 (68.105.30.22)  22.985 ms  19.960 ms  23.777 ms

 6  ae7.cr2.dfw2.us.zip.zayo.com (64.125.20.233)  40.183 ms  19.164 ms  29.237 ms

 7  v22.ae29.cr2.lax112.us.zip.zayo.com (64.125.31.17)  103.981 ms  53.145 ms  53.383 ms

 8  ae10.er4.lax112.us.zip.zayo.com (64.125.21.114)  52.505 ms  54.928 ms  51.262 ms

 9  208.184.110.86.ipyx-072053-006-zyo.above.net (208.184.110.86)  56.009 ms  91.985 ms  55.693 ms

10  riotgames-17.ext1.lax.pnap.net (216.52.241.254)  92.275 ms  54.379 ms  59.885 ms

---------------------------------------------------------------------------------------------------------------------------------------------------

Traceroute has started…

traceroute to 216.52.241.254 (216.52.241.254), 64 hops max, 72 byte packets

 1  10.132.40.1 (10.132.40.1)  9.086 ms  7.212 ms  8.578 ms

 2  68.11.14.114 (68.11.14.114)  9.336 ms  9.276 ms  8.073 ms

 3  68.11.14.114 (68.11.14.114)  13.125 ms  7.585 ms  7.565 ms

 4  dalsbprj01-ae1.0.rd.dl.cox.net (68.1.2.109)  39.665 ms  38.479 ms  29.874 ms

 5  68.105.30.22 (68.105.30.22)  19.335 ms  21.359 ms  24.582 ms

 6  ae7.cr2.dfw2.us.zip.zayo.com (64.125.20.233)  19.831 ms  20.336 ms  55.012 ms

 7  v22.ae29.cr2.lax112.us.zip.zayo.com (64.125.31.17)  51.998 ms  52.110 ms  52.202 ms

 8  ae10.er4.lax112.us.zip.zayo.com (64.125.21.114)  52.726 ms  51.049 ms  53.987 ms

 9  208.184.110.86.ipyx-072053-006-zyo.above.net (208.184.110.86)  60.971 ms  56.741 ms  62.852 ms

10  riotgames-17.ext1.lax.pnap.net (216.52.241.254)  53.518 ms  55.757 ms  54.366 ms

---------------------------------------------------------------------------------------------------------------------------------------------------

Traceroute has started…

traceroute to 216.52.241.254 (216.52.241.254), 64 hops max, 72 byte packets

 1  10.132.40.1 (10.132.40.1)  7.369 ms  8.243 ms  12.478 ms

 2  68.11.14.114 (68.11.14.114)  8.069 ms  7.256 ms  10.358 ms

 3  68.11.14.114 (68.11.14.114)  7.979 ms  7.146 ms  7.517 ms

 4  dalsbprj01-ae1.0.rd.dl.cox.net (68.1.2.109)  32.034 ms  38.966 ms  39.999 ms

 5  68.105.30.22 (68.105.30.22)  20.959 ms  19.092 ms  19.756 ms

 6  ae7.cr2.dfw2.us.zip.zayo.com (64.125.20.233)  22.772 ms  21.494 ms  21.085 ms

 7  v22.ae29.cr2.lax112.us.zip.zayo.com (64.125.31.17)  55.956 ms  83.655 ms  55.072 ms

 8  ae10.er4.lax112.us.zip.zayo.com (64.125.21.114)  57.197 ms  61.668 ms  57.435 ms

 9  208.184.110.86.ipyx-072053-006-zyo.above.net (208.184.110.86)  55.877 ms  56.693 ms  63.680 ms

10  riotgames-17.ext1.lax.pnap.net (216.52.241.254)  54.431 ms  52.978 ms  54.219 ms

Valued Contributor

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1.2K Messages

Those trace route results don't show any connections issues within our network, even the hops outside of the network have godo response times - minus the first trace route.  Those are all to the same IP so it would be hard to gauge if it is directly related to the site or not.  It's looking more like an issue on the side of the game server, the latency issue that you're having.   -Derrick