New Contributor
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5 Messages
Phone app does not let me log into Cox Cloud Drive, but browser does?
I can log into Cox Cloud Drive via a web browser. The app however seems to think my correct information is incorrect.
Android App.
I noticed a bunch of these questions are marked as "solved" when in fact they aren't. Such as:
http://forums.cox.com/forum_home/internet_forum/f/5/t/8825.aspx
I wanted to ask this question there, but since they are falsely labeled as being resolved they are locked.
EdwardH
Valued Contributor
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755 Messages
10 years ago
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suprchunk
New Contributor
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5 Messages
10 years ago
It gives an error of: Your username of password is invalid. Please try again.
Then there is an "Accept" button. Not sure why that is the word that goes on an acknowledgement button?
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suprchunk
New Contributor
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5 Messages
10 years ago
Either you are a diligent person still looking into this matter, or...
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DerrickW
Valued Contributor
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1.2K Messages
10 years ago
I apologize for the delay, we know it's not an issue with the password since the login works on the website. I think it would be best to escalate o the Cloud Drive Support team at 800-923-7580.
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