Internet_probl1's profile

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Persistent problems with Cox Internet

Cox broadband has been dropping consistently for the past month. Reboot modem and router CONSTANTLY. Works for a few minutes then drops. Neighbor also having same issues. 

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What modem and router do you have? Can you post the signal levels from 192.168.100.1?

Also, does rebooting just the router also fix the problem?

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Hey Internet Problems, 

Are your devices separate or is it a combo? If they are separate, have you tried to connect the modem directly to a PC with the Ethernet cord and test the connection to see if it continues? If you have a combo you can do the same. Also, try logging into the Router to change the wireless channel to one that is less busy.