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New Contributor
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Performance in Aliso Viejo Very poor after Area Outage Last Week
I used to get 50-60Mbps downlink speeds consistently, but after area outage last week my performance is wildly variable and at best 1/2 the speed. At worst 2-4Mbps.
Any help appreciated.
DerrickW
Valued Contributor
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When you are seeing the slow connection speeds what type of connection are you using? Do you use a wireless router also? The best way to determine the speed would be to connect directly to the modem when running a speed test (if you are not already). We can take a look at the modem signal levels, send an email with your account info to cox.help@cox.com.
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