New Contributor
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5 Messages
PAC-12 Channel with Mini Box, Cox TV Essential
Am in Phoenix area. Have installed Mini Box but do not receive Channels 75-76. Channel 75 (PAC-12) appears on the lineup card for Cox TV Essential. Why am I not getting channel 75? Channel 76 is also missing. Cox Tech came out to diagnose and could not get it to work either.
DustinP
Moderator
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1.1K Messages
9 years ago
What message are you receiving on channels 75 (PAC-12 Arizona) and 76 (Univision Deportes) through the Mini Box? Has this channel ever come in through the Mini Box before?
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lspeak
New Contributor
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5 Messages
9 years ago
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gmartinson
New Contributor
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1 Message
9 years ago
I am having the same problem along with one of my neighbors. We both have new mini boxes in the last week and both have Cox TV Essentials package. There is no message on screen when we try to access those channels. When trying ch. 75 Pac-12 it goes to ch. 74 and when trying 76 it goes to 77.
I can access Pac-12 through an iPad app. It asks me to select my cable provider and login. Then it works fine. That shows that I am qualified to receive that channel with my cable subscription. We would really like to get this working on the TV with the Mini Box.
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lspeak
New Contributor
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5 Messages
9 years ago
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ReneeG
Former Moderator
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980 Messages
9 years ago
The mini box channel lineup includes the majority of the Digital Essential channels; however, not all channels in the Digital Essential tier are available through the mini box. The exceptions vary by market and depend on our contractual obligations to each network in that particular market. I apologize for the confusion!
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lspeak
New Contributor
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5 Messages
9 years ago
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ReneeG
Former Moderator
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980 Messages
9 years ago
Hi lspeak,
Since your market is in the middle of the all-digital transition, the Arizona PDF channel lineup on cox.com is not up-to-date. However, channel 75 PAC-12 Arizona and 76 Univision Deportes are denoted by the Δ symbol. This indicates that the channel requires either an Advanced TV Receiver, Contour Receiver or Cox provided CableCARD™ together with a certified compatible CableCard retail device. Here's a link to the current PDF in your area: http: //bit. ly/1RllzVM. I understand your frustration and sincerely apologize for any confusion this may have caused.
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ammodave
New Contributor
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15 Messages
9 years ago
Simple price gouging for Cox economy customers--the only way to get the channels you originally subscribed to is to add an $8 box to each TV. I can't wait for a streaming alternative in my area.
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