New Contributor
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2 Messages
order pending
On 4/30/14 on bought the internet tier upgrade for an extra $5 per month but on my order page it still says order pending. I was wondering how long it usually takes to process the order? Also, is it possible to change my contact phone number online or do I need to call customer support?
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ReneeG
Former Moderator
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980 Messages
We can check on the status of your order from here. Can you send the team an email to cox.help@cox.com with your full name and service address? Also for verification purposes, please provide the last four of your SSN or four digit Cox PIN.
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