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lisavegas41

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On Demand

I thought that primetime shows were supposed to be on demand within 24 hours of airing on television. None of my primetime shows, Law & order SUV, Hells Kitchen, Red Band Society, Nashville....none of them are on demand yet and they were on this past week????

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Myopic1

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80 Messages

Hi lisavetas41! Check out the post below titled,":Why is my OnDemand not updating shows that previously aired?" It currently has 95 posts. This problem has persisted since September 24 with little to no help from Cox.

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StephanieA

Former Moderator

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1.9K Messages

Hi Everyone, 

We are aware of the missing titles on OnDemand and we are working to get this resolved ASAP. I apologize for the inconvenience.

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unhappyCamper

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5 Messages

All due respect StephanieA, but this has been a problem for close to 3 months now! Dollar-wise that adds up quickly at my $210/month rate. All we ever hear from you folks here in the forums is that Cox is working to get the issue resolved ASAP. After all this time, that response just doesn't cut it. Surely Cox has some better idea of a time to resolution than ASAP, no?

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StephanieA

Former Moderator

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1.9K Messages

Hi Everyone, 

The information we have doesn't have an ETA at this time. I'll let you know once we get an update.

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dustyhalo

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2 Messages

This is unacceptable considering the amount of money I pay cox each month. Due to work and life schedules, I watch all week's primetime shows on weekends. It's disappointing that this is a paid service that doesn't work. Just one more step towards netflix and hulu!

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