Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
On Demand
I have been trying to access ABC while in the On Demand to watch ABC shows, but I keep getting the message "Check back periodically for exciting On Demand ect". I have reset my cable box. It doesn't seem to have any issues with any thing else that I've found except for the ABC lineup.
Thoughts?
KipK
Former Moderator
•
I've sent a refresh signal to make sure the subscription configuration on the receiver is up-to-date, and your signal strength is reading OK, but we are getting a high noise level reading in all your equipment. This basically means that there's some kind of interference getting into your lines somehow.
It may be a simple fix, just check all the cable connections you have access to for loose or damaged connections and tighten (or replace) them if possible - http://bit.ly/LooseConnections - and then power-cycle the receiver again - http://bit.ly/PowerCycleCableBox - leaving it powered down for 2 minutes before powering it up again. Then once it finishes booting up it may be up to 15 minutes before everything is fully functional including On Demand.
If this doesn't restore access to the missing channels, then I would recommend a service call.
0
0