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New Contributor
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On Demand Freezone channels need subscription?
I had been enjoying the Bravo HD channel on On Demand Freezone. It had been working and suddenly last night, as I tried to watch Interior Therapy I get this message: "Enjoy this, and other On Demand shows available on Bravo HD. To subscribe now, please call customer service at 1-760-599-6060." Why do I have to subscribe to a freezone channel, and why now?
FKnight
New Contributor
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dayden,
Are you subscribed to the regular Bravo HD channel? If so, you should be able to see On Demand content. You might want to check your services. It could be possible you were on a promotion and the sub has expired. Let me know if this resolves the issue.
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dayden
New Contributor
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We are subscribed - in fact just for grins and giggles accessed Bravo HD and watching Interior Therapy right now under regular scheduling in Ch 1042, then went to 01\Freezone\Bravo HD\Interior Therapy and got the same message: "Enjoy This and other On Demand shows available on Bravo HD.. to subscribe now please call customer service at 1-760-599-6060". Also tried Tabatha Takes Over in Freezone and getting the same message.
I suppose I could call the 760 # and spend the next 15 minutes navigating through Cox phone system.
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