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I have made multiple calls, and written up my issue in emails, but getting no resolution and need to know if it's time to disconnect my service...or if there is any other avenue to resolve my issue.
I primarily watch The Weather Channel. Boring but true. Last week it unexpectedly moved from 12 to 82, and is no longer available to me. Local friends with Cox premier can view on 82. It still shows up as part of my Cox Economy package.
YES, we have already done all the troubleshooting, resets, etc. Each time I call Cox I get a different answer. My favorite was "There is no longer a Weather Channel."
This is my last resort. Can someone give me feedback on what the issue is and when it will be resolved? Alternatively, I can stream weather from my PC and just drop the cable service.
Hopeful in Idaho
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ChrisL
Former Moderator
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I looked at listing for Idaho and it appears Weather Channel did move to channel 82. If you are subscribed to TV Economy it appears this channel is not included Visit http://www.cox.com/channels for more information on programming available in your area listed by package requirements.
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Weather_Or_Not
New Contributor
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OK. It appears the channel lineup list was updated since I last looked at it, and indeed, TWC is gone just as you pointed out.
We've been Cox subscribers for something like 22 years, but won't be paying $40 more a month to upgrade just to watch TWC. Since TWC was my primary channel viewed, my next move will be to drop our TV altogether. Wish there was a better solution.
Thank you for providing a simple answer. Surprised three support calls couldn't yield the same info.
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ChrisL
Former Moderator
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We'd certainly hate to see you leave. I'm glad that I could at least provide a simple answer.
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