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I have a new box that I brought home from the cox store and connected. My service has been activated, but I am not able to get any sound. I used the hdmi cable and also tried the multi stand cable to make sure it isn't the cable connection. I am connecting to a Vizio 32" flatscreen tv.
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Trikein
Contributor III
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Do you get a picture using both the HDMI and component cables? Any buzzing?
Do you have a surround system or sound bar?
Also, make sure the volume on both the TV and cable box are turned up. You may have to use your TV remote if the cable remote is new too and hasn't been re-programed for your TV.
I might have other suggestions but I will start with those.
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StephanieA
Former Moderator
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What cable are you using now and what is your Audio Setting in the cable box?
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