Contributor III
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521 Messages
New webmail changes that I've noticed
I get my email to my desktop ( iMapp on Apple Mail using the latest Safari)). I check it often. In the old days (when webmail was called Webtop), I would go to webmail once a month and all of that month's emails were there. Even if I had deleted them on my desktop. Any emails I sent from the desktop would not show up as SENT in the webmail. Here is my problem. When I go to webmail with the new system, I only have today's emails in the Inbox. Occasionally there are all emails from today and yesterday. Not emails from last week or more. Second change: emails I sent from the desktop now show up as SENT on webmail; which is ok but it's different from before. When I go to TRASH in webmail, I have duplicates of all emails I have deleted. This doesn't happen every day; but it happens often. Also, the "count" that shows up when I hover my cursor over the INBOX is often incorrect: today it says Total: 0. Unread: 1. even though I am looking at 2 new unread emails in my inbox. I wondered if anyone else is seeing their inbox emails being deleted automatically after 1-2 days? All of my systems and equipment are up-to-date. Everything working great; but webmail is a bit buggy.
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yak
Contributor III
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521 Messages
I went back today to check on my webmail. Only today's emails are in the Inbox. Nothing from yesterday. Trash had no duplicates but Trash takes a long time to load while the inbox loads quickly.
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yak
Contributor III
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521 Messages
Tiffany, thanks for your reply. today I went on webmail and my inbox had all 8 emails that I received this afternoon. None of this mornings emails were there. Is appsuite still being tinkered with?
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StephanieA
Former Moderator
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1.9K Messages
I apologize for the delay. Most of the known issues with webmail have been resolved. Have you checked the option in the email client to make sure it leaves a copy of the email on the server?
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yak
Contributor III
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521 Messages
Steph, thanks for the reply. no, I didn't see that option anywhere on my brand new iMac "leave a copy on the server" so I didn't check it. But things are changing. I no longer get the Sent IMAP emails on webmail. ( as I said, that was a tiny tiny problem). I no longer get duplicates of every email in TRASH. but my inbox has a Auto Delete function. (nothing that I can control) because I am lucky if I can see all of today's emails in the inbox. I used to clean out my webmail inbox every week or month. now it cleans itself. I hope that the recent email problems are 'job security" for you and the other moderators. it is a pain to respond to every single unhappy forum visitor; but maybe they will give you a title like King Of The Forum and you will be paid a fortune.
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My_Webmail_Issu
New Contributor
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2 Messages
I have most of the same issues.
I also wish that had issued prior notice of coming changes. Like address is no longer webmail but
myemail....
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