NEW WEBMAIL APP IS AWFUL!

Are you talking about webmail using a computer? If so, there should be a option to select "Classic webmail" when you sign in. If your computer is set to automatically sign in, you might need to sign out first to see the option. 

Hi Chris, thanks for the reply.  I am using a just-installed Firefox Mozilla browser.  No matter which device I use - iPad, iPhone, PC, or Macbook, the new app is horribly slow.  You are right, deleting multiple messages "SHOULD" be as simple as checking them and clicking delete link.  However, it takes forever for the message list to re-populate.  This new app stinks.  i can only guess that some decision-maker's nephew developed it and sold it to Cox.  This is so frustrating.  It's slow and less user-friendly than the "classic" version, which is no longer even an option.  Bad move by Cox.  Ready to vote elsewhere with my dollars. 

On the bright side for Cox, the ads ($$$) they sell always populate and display quickly....they got that part working pretty well.

It's just odd that it would be suggested that webmail shouldn't be used on mobile devices.  Yahoo, GMail, and other smaller web-based webmail services distribute mobile apps FOR that purpose or design interfaces that work on them.  Cox should learn that people do use mobile devices, and not everyone wants to set up their account using device-based clients.  Can we please just get back the old webmail interface?  It actually worked.  I have about 2300 mail messages in my webmail inbox folder.  I can't spend 8 hours trying to delete messages and move them to various subfolders.  The constant re-populating of the message list after practically every task is unbearable. 

The little orange box that pops up saying "Server Unreachable" is almost as frustrating as the message "Could not load this list. Retry"

@ChrisL, I appreciate your desire to be helpful.  The old interface was simple and it actually worked. I could go into my webmail account from any device from anywhere in the world.  I could click the checkbox next to the message that I wanted to work with and delete it or move it to a folder without a lot of trouble.  The latency with the new app is horrible, regardless of where I am working, what device i am using, or what OS/browser I am running.  In short, it's slower, much slower, and much more cumbersome to accomplish what were simple tasks. 

Just tried to send the e-mail you suggested.  Got an internal server could not accomplish the task message.  Just another enhancement, I guess. 

and now I am getting this message:  "Could not get a default folder for this application. Application may not work as expected until this problem is solved."

@ChrisL, thank you for your effort today.  Unfortunately, I just went through this a couple of weeks ago, and someone found a problem and made a fix.  Folks should not have to go through all this just to get webmail to work.  Please understand, that while I appreciate your help, a company with the resources of Cox should not be having all this webmail trouble.  This is ridiculous, and at this point, I really just want to get my important emails migrated to gmail or yahoo.  Cox obviously does not have serious solutions to all their e-mail troubles yet.